Researcher Services and Scholarly Communications

As Unit Head for Research Services in the Teaching, Research & User (TRU) Services program, Monica collaborates with faculty and staff to provide information and support related to scholarly communication issues that affect researchers. She is the liaison to the Graduate School and also serves as the library liaison to the French department. She earned her master’s degree in library and information science from Syracuse University.

As the Reference & Instructional Services Assistant, Helen:

Supervises the Ask Us Desk at the Hesburgh Library:

• Recruits, hires, trains, schedules, and supervises student employees
• Coordinates and maintains the schedule of backup librarian assistance
• Provides high-level research assistance to faculty, students, and staff
• Provides library technology assistance, including printing, computer, and scanning help
• Conducts library research consultations, including for the Academic Services for Student-Athletes

Collects, reports, and analyzes reference and library consultation statistical data for the Hesburgh Libraries.
Provides backup for the Circulation Desk, performing most circulation duties as needed.
Provides evening and weekend assistance, support, and supervision for the Hesburgh Library, Circulation Desk, and library IT department.
Coordinates the St. Joseph County Public Library Leisure Reading Collection and the SJCPL One Book, One Michiana Program.

M.L.I.S, Brigham Young University
Archives and Academic Library focus
Honors B.A., University of Utah
English Literature and Medieval History

Ph.D., Rhetoric and Technical Communication
Michigan Technological University

M.A., Rhetoric and Writing
San Diego State University

B.A., English
San Diego State University

As the Emerging Technologies Librarian for the Hesburgh Library, Randy assists users with the identification, evaluation, and use of emerging technologies in the creation of a variety of media-rich projects, explores innovative online tools and related services, and identifies learning and engagement opportunities to support student research and promote student success.

Jessica Kayongo is the Global Affairs and Sociology Librarian. As the subject liaison, she provides library instruction and library research assistance and manages the library's resources and collections in these areas.

Cheri Smith is the Psychology Librarian and Unit Head for User Services in the Teaching, Research & User (TRU) Services program. As Unit Head she oversees the functions of the Hesburgh Libraries Circulation, Stacks, Interlibrary Loan and Reserves units. Her interests include information literacy, library reference services, and open-access publishing.

M.L.S., Indiana University; B.A., Earlham College.

Publications